Slot machine repairs that get your machine back earning, fast
Fast, expert on-site repair of slot machines, fruit machines and AWPs across Norfolk and East Anglia. We come to your venue and diagnose, repair and service your machine on the spot — no need to move it anywhere.
A broken machine is costing you money
Every hour a gaming machine is out of order is takings you'll never get back. The faster it's fixed, the faster it pays its way again.
Lost revenue, every single day
A dead machine in the corner earns nothing. For a busy venue that can be hundreds of pounds in takings gone before the week is out.
No in-house engineer to call
Pubs, clubs and restaurants rarely have a repair contract. When a machine breaks, it can sit out of order for days waiting on someone.
We get it earning again, fast
We come to you, diagnose the fault and repair on-site — often in a single visit — so your machine is back making money quickly.
What we repair & service
Repairs and servicing only — we don't sell, supply or own machines. Whatever the fault, we'll get your machine running again.
Fault diagnosis
Quick, methodical diagnosis to find the real cause of the fault — not just the symptom.
On-site repairs
Repairs carried out at your venue, so there’s no need to transport the machine anywhere.
Component replacement
Replacement of boards, power supplies, buttons and other worn or failed parts.
Routine maintenance & servicing
Preventative servicing to keep machines reliable and reduce unexpected breakdowns.
Note acceptor & hopper issues
Cash handling faults fixed — jams, rejected notes, payout and hopper problems.
Screen & display faults
Diagnosis and repair of display, backlight and touchscreen issues.
General breakdowns
Won’t power up? Locking up? Throwing errors? We get to the bottom of it.
Brands we work on
Specialist experience across all the major manufacturers, plus a solid track record on older legacy machines.
Blueprint
Merkur Group
Novomatic
Light & Wonder
formerly SG Gaming
Inspired
Amatic
Genesis Gaming
Also experienced with legacy machines
If it's a slot machine, we can almost certainly fix it.
Casino-grade expertise, now serving your venue
Sanero Ltd is run by a professional gaming machine engineer who spent years maintaining and repairing machines for Merkur Casino. That's the kind of in-house engineering most pubs and clubs could never call on — now available directly to independent venues across East Anglia.
No call centres, no machines hauled off to a workshop. Just an experienced engineer who comes to you and fixes the problem.
Ex-Merkur Casino engineer
Professional gaming machine engineer with Merkur Casino from March 2023 to November 2025.
Factory-style training
Trained across the major manufacturers, with hands-on experience of modern and legacy machines alike.
Now independent
Serving private clients directly — the same casino-grade expertise, available to your venue.
Covering Norfolk & East Anglia
Based in Dereham, Norfolk, and covering venues within roughly a two-hour drive — across Norfolk, Suffolk, Cambridgeshire and the surrounding areas.
- Norwich
- King's Lynn
- Ipswich
- Bury St Edmunds
- Cambridge
- Peterborough
- Great Yarmouth
- Thetford
Outside this area? Get in touch — we're happy to travel further by arrangement.
How it works
Simple, straightforward and built around your opening hours.
Call or email
Get in touch with the machine make and a description of the fault. The more detail, the better we can prepare.
We arrange a visit
We book in an evening or weekend visit that suits your trade, so there's minimal disruption to your venue.
Diagnosed & repaired on-site
We diagnose and repair the machine at your venue, getting it back in service and earning as quickly as possible.
Machine down? Let's get it earning again
Call or email with your machine make and the fault, and we'll arrange a visit. Evening and weekend callouts available.